Related skills
payments risk management data analysis compliance sql📋 Description
- Manage day-to-day queue operations, staffing, and scheduling
- Escalate urgent issues and maintain subject-matter expertise
- Track core operations metrics and performance
- Coach and develop partner teams; share best practices
- Identify and implement process or policy changes
- Lead cross-functional projects to improve performance
🎯 Requirements
- Bachelor's Degree or Technical Equivalent
- Risk operations experience in fraud, risk, chargebacks, disputes
- Strong systems thinker
- Excellent written and verbal communication
- Ability to gather objective info and defend conclusions
- Familiarity with SQL and data querying
🎁 Benefits
- Inclusive, diverse culture
- Growth and impact opportunities
- Global cross-functional collaboration
- On-site work in Bangalore
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