Related skills
risk management kyc fraud prevention transaction monitoring payment operations📋 Description
- Support core payment workflows across payments, risk, and customer ops.
- Hands-on role with internal teams and external partners.
- Ensure smooth day-to-day operations and risk management.
- Assist payment screening, monitoring, fraud prevention, and disputes.
- Own ad hoc operational projects as business needs evolve.
- Work in a dynamic fintech and travel context.
🎯 Requirements
- Bachelor's degree in Business, Technology, Operations, or related field.
- 2-4 years in analytical, support, or operations with customer-facing work.
- Familiarity with card payments, refunds, disputes, KYC, reconciliations.
- Strong analytical and problem-solving; ability to assess risk.
- Fluent in English with strong written and verbal communication.
- Nice to have: Stripe, Airwallex, Adyen; Spanish language skills.
🎁 Benefits
- Generous Time to Recharge - unlimited PTO.
- Amsterdam HQ program: 2-4 weeks yearly.
- Remote work up to 4 weeks per year.
- Extensive paid family leave.
- Three paid volunteer days per year.
- 2-week cross-functional onboarding program.
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