Related skills
reconciliations kyc fraud detection transaction monitoring stripe📋 Description
- Manage and scale payment operations across payments, risk, and customer support.
- Hands-on, cross-functional role with ownership beyond fixed scope.
- Support payment screening, monitoring, fraud prevention, and disputes.
- Collaborate with internal teams and external partners for smooth operations.
- Deliver reliable, high-quality user experiences.
🎯 Requirements
- Bachelor's degree in Business/Tech/Operations or related field.
- 2-4 years in analytical/support/operations with customer-facing duties.
- Familiarity with payment ops including card payments, refunds, disputes, KYC, or reconciliations.
- Strong analytical and problem-solving skills; risk assessment.
- Fluent in English with excellent written and verbal communication.
- Comfortable with ambiguity; proactive and eager to learn.
🎁 Benefits
- Time to Recharge: unlimited paid time off.
- Amsterdam Program – visit HQ in Amsterdam for 2-4 weeks per year.
- Remote work up to 4 weeks per calendar year.
- Extensive paid family leave.
- Three paid volunteer days per year.
- Two-week cross-functional onboarding program.
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