Payment Operations Specialist I

📋 Description

• Provide support and excellent service to internal staff in payment ops.
• Assist with Wires, ACH, Cash Services, and other payment areas.
• Monitor automated processes and escalate issues.
• Meet key processing deadlines and escalate concerns.
• Support branches and bank staff via phone and email.
• Assist with process improvements and system conversions.

🎯 Requirements

• H.S. Diploma required.
• 0-2 years clerical or banking experience.
• Strong customer service, analytical and problem solving skills.
• Prioritize tasks under pressure and meet deadlines.
• Excellent written and verbal communication; able to work independently.
• Proficient in Microsoft Office; knowledge of banking regulations.

🎁 Benefits

• Starting hourly range: $19.60-$23.09.
• Incentive potential.
• Medical, dental, vision, LTD, STD and life insurance.
• Paid vacation, sick time and 11 holidays.
• 401(k) with up to 4% match.
• Tuition reimbursement.