Related skills
ms office payments billing data analysis excel📋 Description
- Monitor payment methods; escalate issues to providers and teams
- Analyze acceptance rates; decide on enabling/disabling methods and volumes
- Ensure sufficient balance across methods for withdrawals and top-ups
- Review and create backup/contingency plans
- Create monitoring guidelines for monitoring and support teams
- Report payment activities and issues to Head of Operations
🎯 Requirements
- 2+ years as a billing/payments manager/specialist in online payments
- Confident in dealing with numbers and processing of financial/transactional information
- Advanced Excel and other MS Office software user
- Good understanding of online payments technical integrations, funnels, flows
- Experience in written and oral communication with foreign customers or partners
- Deep understanding of payment and transactional systems and services
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