Be part of Remote as a Pay Customer Success Manager in the Customer Experience team.
Own day-to-day outcomes across Payroll, EOR and related products.
Lead post-sales activities: proactive engagement, adoption, and risk management.

🎯 Requirements

CS/AM experience in Payroll or HR Tech within complex B2B SaaS.
Strong stakeholder management and written communication.
Diagnose risk early and implement mitigation.
Coordinate across multiple teams and products.
Uses AI to draft comms and synthesize meetings; verify against source docs.
Fluent English (written and spoken).

🎁 Benefits

Work from anywhere
Flexible paid time off
Flexible working hours
16 weeks paid parental leave
Mental health support services
Stock options

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