Patient Success Training Specialist

📋 Description

• Collaborate with leaders to identify training gaps for new hires and staff.
• Use data and performance reviews to report training impact.
• Deliver onboarding, policy updates, and role development.
• Employ various training methods: e-learning, workshops, coaching, simulations.
• Oversee training activities, track completion, ensure quality.
• Develop and maintain SOPs and training documentation.

🎯 Requirements

• Bachelor’s degree in education or related field preferred.
• Bilingual - English and Spanish.
• 3+ years of experience leading training programs.
• Track record designing and executing training programs.
• Familiarity with mentoring, coaching, e-learning, workshops.
• Excellent communication and leadership skills.

🎁 Benefits

• Competitive benefits: medical, dental, vision, life, disability.
• Free testing for employees and dependents; fertility care benefits.
• Pregnancy and baby bonding leave.
• 401k benefits and commuter benefits.
• Employee referral program.
• Equal opportunity employer.