Act as initial point of contact for patients; manage registration and scheduling.
Triages and routes clinical calls to appropriate professionals.
Assist patients with forms and questions for accurate processing.
Maintain a clean, organized reception area reflecting professionalism.
Input and manage referrals; file and retrieve medical records and charts.
Meet productivity standards while understanding billing practices.

🎯 Requirements

High school diploma or equivalent.
1-3 years in customer service (call center/healthcare/retail).
Proficient in processing patient payments at the time of service.
Skilled in navigating multiple computer systems.
Advanced proficiency in Microsoft Office Suite.

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