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customer service insurance healthcare care coordination administration๐ Description
- Ambassador for patients; create authentic connections in person, by phone, email, and text.
- Coordinate care: schedule appointments, collect records, explain benefits.
- Manage medical inventory and supplies for smooth clinic operations.
- Work across multiple systems; eager to learn new tech and procedures.
- Notice details and brainstorm improvements to patient care.
๐ฏ Requirements
- Passionate about helping people through their healthcare journey.
- Administrative experience with high-volume, asynchronous support.
- High-touch customer service experience.
- Ability to work autonomously.
- Spanish fluency preferred.
- Mon-Fri, 8am-4pm CST availability.
๐ Benefits
- Medical, Dental, Vision insurance
- Flexible Spending Account
- Health Savings Account + match
- Company-paid STD/LTD, AD&D, and Life insurance
- Paid Family Leave
- 401(k) + match
- Paid Time Off
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