Patient Outreach Supervisor - Pharmacy Technician

Added
5 hours ago
Type
Full time
Salary
Salary not provided

Related skills

excel electronic medical records adp microsoft teams dialpad

📋 Description

  • Lead and coach Outreach Coordinators and Onboarding Specialists.
  • Supervise day-to-day ops with hospital partners.
  • Ensure compliant, compassionate patient communications.
  • Audit DialPad, TelemetryRX, and EMR for accuracy.
  • Manage escalations and issue resolution with partners.
  • Build efficient cross-team workflows with clinical integration teams.

🎯 Requirements

  • High school diploma; BA in business preferred.
  • 5+ years in customer support, client services, or sales with proven results.
  • Proven leadership; organized, detail-oriented; strong interpersonal skills.
  • Proficient in Excel/Word; strong phone skills; able to learn database systems.
  • Energetic, motivated team player; maintains confidentiality.
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