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electronic medical records adp microsoft excel dialpad willow📋 Description
- Lead and coach Patient Outreach Coordinators and Onboarding Specialists.
- Manage site workflows, training, access requests, and growth opportunities.
- Audit DialPad, TelemetryRX, EMR for compliant communications.
- Resolve outreach escalations with hospital partners.
- Oversee ADP, PTO, and time reporting.
- Facilitate team meetings and capture notes.
🎯 Requirements
- High school degree or equivalent; Bachelor’s preferred.
- 5+ years in customer support or sales with proven sales record.
- Leadership aptitude; organized; strong interpersonal and empathetic communication.
- Proficient in Microsoft Excel and Word; familiarity with Willow/QS1/RX30.
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