Patient Outreach Specialist Pharmacy Technician

Added
5 hours ago
Type
Full time
Salary
Salary not provided

Related skills

customer service outbound calls microsoft excel microsoft outlook microsoft word

📋 Description

  • Make outbound calls to enroll eligible patients with Shields Partner Pharmacy.
  • Educate patients on the Shields Specialty Pharmacy Program.
  • Access patient EMR and review notes before outbound calls.
  • Identify meds requiring special storage or handling.
  • Flexible shift times: Mon-Fri; occasional Sat.
  • Opportunity to become nationally certified (PTCB/ExCPT) within 6 months.

🎯 Requirements

  • Strong verbal communication and phone skills.
  • Proactive outbound patient engagement.
  • Self-motivated and independent with patient advocacy.
  • Proficient in Microsoft Office (Excel, Word, Outlook).
  • 0-1 years as Pharmacy Technician; HS diploma or GED; Bachelor's preferred.
  • Prior customer service or outbound call experience.
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