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pharmacy technician outbound calls microsoft excel microsoft outlook microsoft word📋 Description
- Proactively grow specialty pharmacy patients via outbound enrollment calls.
- Educate patients on Shields Specialty Pharmacy Program services.
- Protect Shields values by keeping information confidential.
- Communicate with patients by phone and highlight program advantages.
- Access EMR and review chart notes before calls.
- Identify meds requiring special storage/handling (hazardous/refrigerated).
🎯 Requirements
- Active Mississippi Pharmacy Technician License required.
- PTCB or ExCPT certification strongly preferred but not required.
- 2+ years experience as Pharmacy Technician; cold calling preferred.
- Education: High school diploma or GED; Bachelor's or PTCB/ExCPT preferred.
🎁 Benefits
- Flexible shift times: M-F 8:30–4:30 or 12–8; occasional Sat 11–4.
- Opportunity to obtain PTCB/ExCPT within 6 months via Shields training (included).
- Training and professional development opportunities.
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