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product strategy cross-functional leadership startup health tech operations📋 Description
- Own the end-to-end patient journey across Care, Product, Tech, and Marketing.
- Unify cross-functional touchpoints to support patients at every step.
- Identify friction in the patient funnel and drive improvements.
- Develop and execute a strategic roadmap to reduce non-value-added time.
- Create a world-class patient journey vision that is delightful.
- Bridge silos between operations, patient care, tech, and marketing for a seamless lifecycle.
🎯 Requirements
- 10+ years in health tech with cross-functional leadership.
- Strong skills with journey mapping tools and data-driven CX platforms.
- Experience across Operations, Patient Care, Tech, and Marketing.
- Proven ability to improve NPS and patient engagement.
- Translate complex clinical workflows into simple consumer experiences.
- Entrepreneurial, resourceful startup mindset; able to work with minimal direction.
🎁 Benefits
- Stock option plan
- Flexible schedules and remote work
- Chicago and San Francisco offices available
- Self-managed vacation days
- Paid parental leave
- Health, vision, and dental insurance
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