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customer service excel data entry microsoft office pharmacy technician📋 Description
- Provide inbound pharmacy calls and outbound refill support.
- Guide patients through refill process and respond to inquiries.
- Assist with prescription drug plan coverage and fulfillment.
- Coordinate with pharmacies, clinicians, payors, and patients.
- Maintain data in database apps; ensure confidentiality.
- Flexible scheduling to meet business needs (starts 7:45 AM EST).
🎯 Requirements
- 1-3 years of Pharmacy Technician experience and adjudicating claims.
- State registration as a pharmacy technician; CPhT preferred.
- High school diploma or GED required.
- Remote work experience; manage refills and specialty pharmacy.
- Proficient in MS Office; Excel and Word; strong phone skills.
- Discretion and confidentiality essential for sensitive data.
🎁 Benefits
- Remote role with flexible scheduling.
- Opportunity to partner with health system teams.
- Involvement in process improvement initiatives.
- Training and education opportunities.
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