Patient Coordinator

📋 Description

• Serve as inside sales partner to Field Sales, advancing opportunities through the pipeline.
• Proactively manage inbound and outbound patient outreach to influence testing adoption.
• Build long-term consultative relationships with patients to drive repeat testing.
• Identify, nurture, and progress patient opportunities from initial contact.
• Collaborate cross-functionally with Sales, Billing and Customer Support to remove barriers.
• Maintain accurate documentation of interactions and pipeline activity in CRM.

🎯 Requirements

• Minimum of 2 years inside sales experience, remote or phone-based.
• Experience in outbound and inbound sales or call center roles with measurable goals.
• Proven ability to manage a territory or book of business and link activities to pipeline.
• Experience using CRM systems (Salesforce preferred) to manage leads and opportunities.
• Background in medical, diagnostic, or biological sciences preferred.
• Excellent verbal and written communication and presentation skills.

🎁 Benefits

• Competitive benefits: comprehensive medical, dental, vision, life and disability.
• Fertility care benefits and free testing for employees.
• Pregnancy and baby bonding leave; 401k benefits, commuter benefits.
• Generous employee referral program.