Patient Coordinator

📋 Description

• Inside sales partner to Field Sales supporting territory strategies and pipeline.
• Proactively manage inbound/outbound patient outreach to drive testing adoption.
• Build and maintain consultative patient relationships to drive repeat testing.
• Identify, nurture, and progress patient opportunities from initial contact to testing completion.
• Collaborate cross-functionally with Sales, Billing and Customer Support to remove barriers.
• Maintain accurate CRM and BI data for interactions and pipeline (Salesforce, PowerBI).

🎯 Requirements

• 2+ years inside sales experience in remote/phone-based environment.
• 2+ years outbound and inbound sales or call center roles with measurable goals.
• Demonstrated ability to manage territory or book of business and pipeline outcomes.
• Experience using CRM systems (Salesforce preferred) to manage leads and opportunities.
• Background in medical, diagnostic, or biological sciences preferred.
• Excellent verbal and written communication and strong presentation skills.

🎁 Benefits

• Comprehensive medical, dental, vision, life, and disability for employees and dependents.
• Free testing for employees and immediate families; fertility care benefits.
• Pregnancy and baby bonding leave.
• 401(k) retirement plan with company contributions.
• Commuter benefits and employee referral program.