Related skills
microsoft office google suite hipaa talkdesk📋 Description
- Provide exceptional patient care via telephone and other technology
- Ensure patient satisfaction by delivering quality service
- Research, verify eligibility of service and place callbacks as required
- Support the Patient Care Team in delivering a comprehensive patient experience
- Meet and exceed service goals and performance standards
- Adapt communication style to diverse backgrounds
🎯 Requirements
- High School Diploma or GED; college preferred
- 1-2+ years customer service in call center or medical setting
- Familiarity with Google Suite, Microsoft Office, Talkdesk
- Commitment to high level of service with empathy and integrity
- Ability to thrive in a fast-paced startup and handle confidential information (HIPAA)
- Spanish-speaking preferred
🎁 Benefits
- Remote-first company with flexible hours
- Stock option plan and 401K retirement plan
- Flexible schedules and remote work
- Chicago and San Francisco offices available
- Paid parental leave
- Health, vision, and dental insurance
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