Patient and Customer Care Representative

📋 Description

• Deliver warm, empathetic, and professional customer care at every interaction.
• Greet clients, manage check-in/check-out, schedule appointments, and follow-ups.
• Feed, walk, bathe, and observe hospitalized or boarding patients.
• Safely restrain pets for exams, treatments, imaging, and procedures.
• Collect and label diagnostic samples; assist with surgery prep and imaging.
• Prepare and sterilize instruments; keep exam and treatment areas stocked and organized.

🎯 Requirements

• One or more years’ experience in a veterinary support role.
• Availability to work evenings and weekends.
• Demonstrated ability to provide patient care in emergency situations/under high pressure.
• Exposure to Veterinary Practice Management Systems in previous roles.
• A positive, team-first attitude and a passion for creating a welcoming environment.

🎁 Benefits

• Comprehensive Benefits Package: Medical, dental, and vision insurance.
• 401(k) with a Company Match.
• Generous Paid Time Off.
• Employee Discounts on GoodVets services.
• A Culture that Values You.