Patient and Customer Care Representative

📋 Description

• Deliver warm, empathetic customer care at every interaction.
• Greet clients, manage check-in/out, schedule appointments.
• Feed, walk, bathe, and observe patients.
• Safely restrain pets for exams and procedures.
• Collect and label samples; assist with surgery prep and imaging.
• Prepare/sterilize instruments; keep areas stocked.

🎯 Requirements

• One+ years experience in a veterinary support role.
• Positive, team-first attitude and welcoming environment.
• Availability to work evenings and weekends.
• Experience with veterinary practice management systems.
• Exposure to anesthesia, imaging, and safety procedures.
• Ability to lift up to 50 lbs and move throughout hospital.

🎁 Benefits

• Comprehensive benefits: medical, dental, vision; FSA and disability.
• 401(k) with company match.
• Generous paid time off.
• Employee discounts on veterinary care and products.
• A culture that values you: empathy, collaboration, and celebration.