Patient and Customer Care Representative

📋 Description

• Deliver warm, empathetic customer care at every interaction.
• Greet clients, manage check-in/out, schedule appointments.
• Assist with pet care: feed, walk, observe hospitalized or boarding patients.
• Safely restrain pets for exams, treatments, imaging, and procedures.
• Collect and label diagnostic samples; assist with surgery prep and imaging.
• Maintain clean reception areas and exam rooms; follow infection control.

🎯 Requirements

• One or more years' experience in a veterinary support role.
• A positive, team-first attitude and a passion for creating a welcoming environment.
• Exposure to Veterinary Practice Management Systems.
• Availability to work evenings and weekends.
• Comfort in a fast-paced environment with multiple priorities.

🎁 Benefits

• Comprehensive medical, dental, and vision insurance.
• 401(k) with company match.
• Generous paid time off, holidays, vacation, and personal days.
• Employee discounts on veterinary care and products.
• A culture that values empathy, collaboration, and wins.