Patient and Customer Care Representative

📋 Description

• Deliver warm, empathetic customer care at every interaction.
• Greet clients, manage check-in/out, schedule appointments and follow-ups.
• Feed, walk, bathe, and observe hospitalized or boarding patients.
• Safely restrain pets for exams, treatments, imaging, and procedures.
• Collect/label diagnostic samples; assist with surgery prep and imaging.
• Prepare and sterilize instruments; stock exam and treatment areas.

🎯 Requirements

• Availability to work evenings and weekends.
• One or more years' experience in a veterinary support role.
• Demonstrated ability to provide patient care in emergencies under pressure.
• Comfort working in a fast-paced environment with multiple priorities.
• Positive, team-first attitude and a passion for a welcoming environment.
• Stand for extended periods; able to lift up to 50 lbs.

🎁 Benefits

• Comprehensive medical, dental, and vision coverage; disability; FSA.
• 401(k) with company match.
• Generous paid time off.
• Employee discounts on veterinary care and products.
• Culture that values you; empathy and collaboration.