Patient and Customer Care Representative

📋 Description

• Deliver warm, empathetic customer care at every interaction.
• Greet clients, manage check-in/out, schedule appointments, triage calls.
• Observe hospitalized or boarding patients; assist with care.
• Safely restrain pets for exams, treatments, and imaging.
• Collect/label diagnostic samples; assist with surgery prep.
• Sterilize instruments; keep areas stocked and organized.

🎯 Requirements

• One or more years of experience in veterinary support.
• Experience providing patient care in emergencies or high-pressure situations.
• Comfortable in a fast-paced environment with multiple priorities.
• Positive, team-first attitude and welcoming environment.

🎁 Benefits

• Comprehensive medical, dental, and vision insurance.
• 401(k) with company match.
• Generous paid time off.
• Employee discounts on veterinary care and products.
• Culture that values empathy and collaboration.