Patient and Customer Care Representative

📋 Description

• Deliver warm, empathetic, and professional customer care at every interaction.
• Greet clients, manage check-in/check-out, schedule appointments and follow-ups.
• Feed, walk, bathe, and observe hospitalized or boarding patients.
• Safely restrain pets for exams, treatments, imaging, and procedures.
• Collect and label diagnostic samples; assist with surgery prep and imaging.
• Prepare and sterilize instruments and keep exam areas stocked.

🎯 Requirements

• One or more years' experience in a veterinary support role.
• Demonstrated ability to provide patient care in emergencies under pressure.
• Comfortable in a fast-paced environment with multiple priorities.
• Availability to work evenings and weekends.
• Exposure to Practice Management Systems in previous roles.
• Positive, team-first attitude and welcoming environment.

🎁 Benefits

• Comprehensive medical, dental, and vision benefits with FSA options.
• 401(k) with company match.
• Generous paid time off and holidays.
• Employee discounts on veterinary care and products.
• A culture that values teamwork and empathy.