Patient and Customer Care Representative

📋 Description

• Join client and patient care teams to ensure seamless experiences.
• Deliver warm, empathetic, and professional care at every interaction.
• Assist with check-in/out, scheduling, and triaging calls.
• Observe and care for hospitalized or boarding patients.
• Safely restrain pets for exams, imaging, and procedures.
• Maintain clean, stocked areas and follow infection-control protocols.

🎯 Requirements

• 1+ years experience in veterinary support role
• Positive, team-first attitude
• Experience with veterinary practice management systems
• Availability for evenings and weekends
• Able to handle emergencies / high-pressure situations
• Comfortable in a fast-paced, multi-priority environment

🎁 Benefits

• Comprehensive medical, dental, vision coverage
• 401(k) with company match
• Generous paid time off
• Employee discounts on care and products
• Culture of empathy and collaboration