Patient and Customer Care Representative

📋 Description

• Deliver warm, empathetic, and professional customer care at every interaction.
• Greet clients, manage check-in/out, schedule appointments, and triage calls.
• Feed, walk, bathe, and observe hospitalized or boarding patients.
• Safely restrain pets for exams, treatments, imaging, and procedures.
• Collect/label diagnostic samples; assist with surgery prep, imaging, and diagnostics.
• Prepare and sterilize instruments and equipment; keep exam and treatment areas stocked and organized.

🎯 Requirements

• One or more years of experience in a veterinary support role.
• Demonstrated ability to provide patient care in emergency situations and under high pressure.
• Comfortable working in a fast-paced environment with multiple priorities.
• Positive, team-first attitude and a passion for creating a welcoming environment.
• Availability to work evenings and weekends.

🎁 Benefits

• Comprehensive benefits: Medical, dental, vision, and disability coverage.
• 401(k) with company match: Retirement plan with matching contributions.
• Generous paid time off: Holidays, vacation, and personal days.
• Employee discounts: Savings on veterinary care and products for your pets.
• A culture that values you: Empathy, collaboration, and celebrating wins.