Patient and Customer Care Representative

📋 Description

• Deliver warm, empathetic customer care at every interaction.
• Greet clients, check-in/out, schedule appointments and follow-ups.
• Feed, walk, bathe, and observe hospitalized or boarding patients.
• Safely restrain pets for exams, treatments, imaging, and procedures.
• Collect and label diagnostic samples; assist with surgery prep and imaging.
• Maintain clean, organized reception areas; follow infection-control protocols.

🎯 Requirements

• One or more years' experience in a veterinary support role.
• Demonstrated ability to provide patient care in emergencies.
• Thrives in a fast-paced environment with multiple priorities.
• Positive, team-first attitude and welcoming environment.
• Availability to work evenings and weekends.

🎁 Benefits

• Comprehensive benefits: medical, dental, vision.
• 401(k) with company match.
• Generous paid time off.
• Employee discounts on care and products.
• A caring, collaborative culture.