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crm care coordination ehr sdoh patient advocacy📋 Description
- Serve as primary ongoing contact for Medicare patients
- Build empathetic, longitudinal relationships and follow-through
- Help patients understand care plans, appointments, benefits, resources
- Conduct person-centered assessments of life context and social needs (SDOH)
- Coordinate care and resource connections across providers
🎯 Requirements
- 3+ years in patient advocacy or related field
- Strong understanding of U.S. healthcare, Medicare
- Experience with older adults or medically complex populations
- Excellent verbal, written, and interpersonal communication
- Comfortable using EHRs, CRMs, and patient messaging tools
- Ability to work independently in a remote environment
🎁 Benefits
- Fully remote (U.S. based)
- 1099 independent contractor engagement
- Full-time schedule during EST business hours
- Opportunity to impact Medicare patients and care coordination
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