Related skills
crm documentation care coordination ehr medicare📋 Description
- Serve as the primary ongoing contact for Medicare patients
- Build trusting longitudinal relationships with empathy
- Help patients understand care plans, appointments, benefits
- Conduct person-centered assessments of life context and goals
- Perform SDOH risk assessments and identify unmet needs
- Develop action plans aligned to patient conditions
🎯 Requirements
- 3+ years in patient advocacy, care coordination, or healthcare navigation
- Strong understanding of US healthcare system, especially Medicare
- Experience with older adults or medically complex populations
- Excellent verbal, written, and interpersonal communication skills
- Comfortable using EHRs, CRMs, and patient messaging tools
- Role cannot be filled by actively licensed clinical providers
🎁 Benefits
- Fully remote, U.S.-based role
- 1099 independent contractor engagement
- Full-time schedule (30-40 hours per week)
- Collaborative team with clinicians and community resources
- Opportunity to impact Medicare patients and care coordination
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