International Admissions Lead

Summary

We are seeking a highly productive, hands-on International Admissions Lead to join our high-velocity international recruitment team. This is a player-coach role for a leader who excels at both strategic planning and relentless execution. You will not only empower a team of specialists but will also actively manage your own portfolio, setting the pace for speed, quality, and service. This role requires a deep commitment to the student journey and leveraging technology to deliver a best-in-class experience for prospective students and partners.

Ideal Candidate Profile

• You are a true player-coach. You believe the best leaders are also expert practitioners. You are eager to roll up your sleeves to manage a recruitment territory or application queue, setting a high bar for quality and work ethic while empowering your team to succeed.

• You are a productive, driven executor. You are proficient in leveraging modern tools, including AI and analytics, to enhance the user experience and drive efficiency. You are a proactive problem-solver who gets things done and doesn't wait for instructions. You skillfully prioritize tasks, manage escalations, and collaborate closely with our tech team to continuously deliver the fastest and best possible service.

• You are obsessed with applicant success. You have a genuine passion for international education and are driven to do what is best for applicants and their long-term success. You are dedicated to building and maintaining strong, supportive relationships with school partners and prospective students around the world.

• You focus on delivering results with high quality and do not confuse results with activity.

Key Responsibilities

• Application Pipeline Ownership: Maintain high awareness of the application pipeline. You will be responsible for knowing the status, timing, and ownership ("who, when, what") of every application, ensuring nothing falls through the cracks and that all stakeholders are informed.

• Team Work: Lead and empower a team of admissions specialists to achieve and exceed ambitious enrollment targets. Drive a culture of productivity and accountability, translating strategic goals into clear daily priorities.

• Hands-On Operations: Actively participate in the daily application processing. This includes hands-on application processing, screening, and evaluation for a queue of complex cases, setting the gold standard for quality and speed.

• Detailed Management: Take full ownership of all application processing information and details. You will be responsible for keeping all program requirements, eligibility criteria, and informational materials meticulously updated by leveraging our internal systems.

• Communication & Support: Oversee all back-and-forth communication between the institution, applicants, and their counselors, ensuring exceptional, clear, and timely support. Serve as the primary escalation point for complex issues.

• Collaboration with Team: Serve as a key liaison to our counterparts in Canada, fostering a high-communication, collaborative environment to ensure seamless alignment on priorities and a unified global operation.

• Data & Technology Strategy: Leverage data analytics and our platform to generate actionable insights and accelerate the application funnel. Collaborate relentlessly with our tech team to co-develop and implement system enhancements.

Qualifications

• Bachelor's degree required; Master's degree preferred.

• 5-7 years of progressive experience in the international education industry, including experience in a leadership or mentorship capacity.

• Deep familiarity with Canadian , the UK, and the US admission systems and a strong understanding of global admission requirements.

• Proficiency with recruitment in Africa, South Asia, and East Asia is a significant plus.

• Demonstrated track record as a "player-coach" with proven success as both a top-performing individual contributor and an inspirational team leader.

• Proven ability to deliver measurable results and a history of distinguishing between productive activity and tangible outcomes.

• Experience working closely with technical or product teams to improve systems and processes is a significant asset.

• Exceptional leadership, communication, and interpersonal skills, with a talent for building relationships across cultures.
  

Who we are

Imagine a world where your birthplace doesn’t limit your dreams. That’s what Passage is here to create. We aren’t just a bridge of financial support; we connect families all around the world to life-changing opportunities. We believe in a future where deserving students can pursue their dreams and ambitions - even if their parents don’t have money. Our mission is bold but simple: by 2030, we aim to dismantle the barriers preventing brilliant minds from accessing the opportunities they deserve. Starting with financial barriers, we’re offering loans to international students and refugees, helping them pursue better education in Canada and unlock a world of possibilities - not just for themselves, but for their families and future generations, too.