Partnerships & Go-To-Market Associate

📋 Description

• Manage inbound cases for partner relationships; escalate and coordinate resolution.
• Conduct proactive check-ins and engagement with high-touch partners.
• Own inbound demo requests; deliver product walkthroughs for partner prospects.
• Conduct outbound Voice of Customer calls to gather feedback and insights.
• Support partner sales motions; co-sell with partner reps.
• Partner with Sales, Product, Marketing, CX, and Biz Dev to coordinate launches and enablement.

🎯 Requirements

• 1–2 years experience in customer success, client servicing, partnerships, or related.
• Strong written and verbal communication; comfortable presenting to stakeholders.
• Highly organized; able to manage multiple priorities and partners.
• Experience with Salesforce, Zendesk, Tableau, Redash, and AI tools.
• Comfortable working in a fast-paced, collaborative environment.

🎁 Benefits

• Medical, dental, and vision with employer-paid plans.
• 401K matching.
• Wellness programs supporting financial, physical, and emotional health.
• Time off: vacation, sick days, holidays, parental leave.
• Food perks: stocked kitchens, Seamless stipend, meals.
• Growth and development: workshops, mentorship, team events.