Related skills
partner management saas apis webhooks qbr📋 Description
- Drive partners from contract signature to first live formation within 14 to 30 days
- Maintain a documented health score (formation volume) for every active partner
- Run structured quarterly business reviews (QBRs) and proactive touchpoints
- Manage the at-risk designation process and own escalation paths
- Enforce annual contracts per policy and own the renewal cycle
- Serve as the voice-of-partner into product, operations, and sales
🎯 Requirements
- 3 to 6+ years in B2B SaaS account management, customer success, or partnerships
- Managed a book of 20+ B2B partners or accounts simultaneously
- Owned or contributed to a partner onboarding playbook
- Worked cross-functionally with product and engineering on API or integration requests
- Comfortable reading API docs, understanding webhook flows, and communicating integration requirements without being a technical pass-through
- Bachelor's degree or equivalent experience
🎁 Benefits
- Remote work from anywhere with stable internet
- Collaborative, growth-focused team
- Fintech/API infrastructure focus
- Competitive compensation with performance-based incentives
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