Partnership Operations Manager

📋 Description

• Operationalize commercial, banking, and network partnerships.
• Manage relationships with key partnerships with structured cadences.
• Own centralized issue tracking and escalation.
• Drive partner accountability on incident response and post-mortems.
• Develop partner health scorecards and reporting frameworks.
• Lead complex migrations and partner launches for stability.

🎯 Requirements

• 5–10+ years in fintech, payments, cards, or operational program management.
• Experience operationalizing commercial or banking partnerships.
• Strong vendor management, negotiation, and stakeholder alignment.
• Experience leading migrations or complex operational transitions.
• Hands-on, builder mindset with strong process orientation.
• Proficient at leveraging AI and automation to redesign workflows.

🎁 Benefits

• Work at a fast-growing Canadian fintech.
• High-autonomy, high-growth role.
• Ambitious and supportive team.
• Competitive compensation, equity options, and benefits.
• Hybrid work model with in-office days in Toronto.
• Dog-friendly office and catered team lunches.