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payments partner management apis cross-functional collaboration pre-sales📋 Description
- Be a technical escalation point for partners and internal teams
- Help partners resolve technical issues within their payments integrations
- Roll out new solutions with a focus on technical implementation with partners
- Collaborate with internal and external teams to drive operational improvements
- Maintain knowledge bases for the Partner Technology Team
- Close feedback loops from partners and customers to internal teams
🎯 Requirements
- Customer and / or partner facing experience in a technical environment
- A basic understanding of APIs and software integrations
- A clear history of complex issue resolution
- Ability to work effectively cross-functionally, both internally and externally
- A logical and organised approach to problem-solving
- Strong communication skills for simplifying complex ideas for the partners
🎁 Benefits
- Office-first culture; 4+ days in the office
- Offices across Europe with collaboration spaces
- Commitment to diversity, equity and inclusion; support for applicants
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