Act as main contact for partners on daily operational and technical queries.
Support partners with speed, quality and service on every channel.
Monitor operational KPIs, spot partner behavior trends, and propose solutions.
Collaborate with internal teams to ensure top-notch service for customers.
Identify best practices and help establish process standards that guarantee consistency and efficiency at scale.
Drive partner satisfaction with reliable support and improvements.

🎯 Requirements

Experienced in a service environment, preferably B2B.
Self-motivated and eager to provide impeccable service.
Results-driven with a natural drive for high performance.
Fluent in English (written and spoken).
Organized and detail oriented.
Problem solver with strong negotiation skills.

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