Establish trusted advisor relationship onboarding new partners with a flawless first experience.
Own partner relationships for a large portfolio, leading meetings virtually and in-person.
Maintain collaborative partnerships; align with partner objectives and KPIs; provide coaching.
Determine and share best practices representing Xometry and industry trends.
Interpret partner insights to influence product direction and roadmaps.
Respond to Zendesk tickets per OLAs.

🎯 Requirements

Strong fluency with Word, PowerPoint, and Excel.
Superior written and verbal skills; conveys empathy, urgency, and ownership.
Best-in-class service skills.
Quickly adapt to changing procedures while delivering service.
Excellent project and time management skills.
Experience analyzing data and trends.

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