Partner Success Manager - Solutions Architect

Added
10 days ago
Type
Full time
Salary
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Related skills

partner management financial reporting saas data modeling solution architecture

πŸ“‹ Description

  • Portfolio Leadership: Own a portfolio of SI/consulting partners and drive delivery success.
  • Technical Advisory: Lead architectural guidance on data modeling, IC logic, and reporting.
  • Strategic Orchestration: Align partners with internal teams to resolve hurdles and drive engagements.
  • Escalation & Resolution: Lead issue triage for partner-led implementations and balance expectations.
  • Continuous Improvement: Capture field feedback to influence product/enablement roadmaps.
  • Performance Analytics: Maintain partner scorecards tracking quality, CSAT, and risk.

🎯 Requirements

  • 5–8+ years in SaaS: Partner Success, Solution Architecture, Implementation/Technical Leadership in ICM.
  • Lead structured discovery; challenge designs; translate requirements into system constraints.
  • Proven cross-functional leadership; end-to-end program ownership.
  • Excellent facilitation; lead executive and working sessions with partner consultants.
  • Highly organized; able to create structure, frameworks, and documentation.

🎁 Benefits

  • Comprehensive healthcare for employees (medical, dental, vision).
  • Flexible vacation and quarterly mental health days.
  • Annual stipends for professional development and caregiving.
  • Annual bonuses tied to tenure.
  • US-only 401(k) retirement plan.
  • Premium tools including Apple hardware.
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