Related skills
partner management financial reporting saas data modeling solution architectureπ Description
- Portfolio Leadership: Own a portfolio of SI/consulting partners and drive delivery success.
- Technical Advisory: Lead architectural guidance on data modeling, IC logic, and reporting.
- Strategic Orchestration: Align partners with internal teams to resolve hurdles and drive engagements.
- Escalation & Resolution: Lead issue triage for partner-led implementations and balance expectations.
- Continuous Improvement: Capture field feedback to influence product/enablement roadmaps.
- Performance Analytics: Maintain partner scorecards tracking quality, CSAT, and risk.
π― Requirements
- 5β8+ years in SaaS: Partner Success, Solution Architecture, Implementation/Technical Leadership in ICM.
- Lead structured discovery; challenge designs; translate requirements into system constraints.
- Proven cross-functional leadership; end-to-end program ownership.
- Excellent facilitation; lead executive and working sessions with partner consultants.
- Highly organized; able to create structure, frameworks, and documentation.
π Benefits
- Comprehensive healthcare for employees (medical, dental, vision).
- Flexible vacation and quarterly mental health days.
- Annual stipends for professional development and caregiving.
- Annual bonuses tied to tenure.
- US-only 401(k) retirement plan.
- Premium tools including Apple hardware.
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