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account management data analysis relationship management partnerships onboarding📋 Description
- Onboard and implement premium partner launches with strong early performance
- Serve as primary contact for partners, managing day-to-day relationships
- Track and report partner performance metrics to identify opportunities
- Collaborate with Product, Operations, and Business Development to resolve issues
- Drive continuous optimization of partner lifecycle processes
- Travel up to 10-15% to meet with external partners
🎯 Requirements
- 2-5+ years in customer success, account management, partnerships, or a client-facing role
- Excellent relationship-building, with ability to manage multiple partners
- Analytical mindset with data-driven performance tracking
- Highly organized with attention to detail and multiple workstreams
- Comfortable in a fast-paced environment with bias for action
🎁 Benefits
- Comprehensive healthcare plans
- Family-building benefits (fertility and adoption/surrogacy)
- Flexible time off and wellness stipend
- OneMedical memberships for you and dependents
- CLEAR Plus membership
- 401(k) retirement plan with employer match
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