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data analysis customer success partner management onboarding performance metricsπ Description
- Own end-to-end partner onboarding and implementation.
- Serve as the primary contact for partners and day-to-day relationships.
- Track, analyze, and report on partner performance metrics for engagement.
- Collaborate cross-functionally with Product, Operations, and Business Development.
- Drive continuous optimization across the partner lifecycle.
π― Requirements
- 2-5+ years in customer success, account management, partnerships, or similar.
- Excellent relationship-building skills with ability to manage multiple partners.
- Analytical mindset with comfort using data to track performance and opportunities.
- Highly organized with attention to detail and multiple workstreams.
- Fast-paced environment with bias for action and ownership.
π Benefits
- Comprehensive healthcare plans
- Family-building benefits (fertility/adoption)
- Flexible time off
- Annual wellness stipend
- Free OneMedical memberships for you and dependents
- 401(k) retirement plan with employer match
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