Partner Success Manager (MSP Per Client) (Position located in London or Leeds, England)
Related skills
crm customer success salesforce onboarding google docs📋 Description
- Forge relationships with new partners; align objectives and train them to deliver results.
- Oversee partner onboarding: config, training, phishing campaigns, and change management.
- Coordinate with technical support for complex questions.
- Monitor usage, adoption, and health metrics to support partners.
- Lead cross-functional engagements with management to drive ongoing adoption and value.
- Conduct periodic business reviews to ensure satisfaction and product adoption.
🎯 Requirements
- Associate’s Degree or equivalent work exp preferred
- Familiarity with IT security concepts and practices
- Experience with Salesforce or other CRM
- Experience with Microsoft Excel and Word
- Experience with Gmail and Google Docs
- Prior Customer Success Manager experience preferred
🎁 Benefits
- Company-wide bonuses based on monthly sales targets
- Employee referral bonuses
- Adoption assistance
- Tuition reimbursement
- Certification reimbursement and completion bonuses
- Benefits details at www.knowbe4.com/careers/benefits
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