Related skills
crm account management data analysis customer success saas📋 Description
- Primary contact for high-value customers; own retention and relationships.
- Extend agency teams; attend meetings as needed.
- Build and manage partner relationships; ensure support and success.
- Act as strategic consultant to help partners grow revenue and satisfaction.
- Drive growth via regular check-ins; boost revenue retention.
- Monitor metrics; analyze data; propose optimization.
🎯 Requirements
- Education: Associate’s Degree preferred.
- Experience: 3+ years in a client-facing SaaS role.
- Digital Marketing Savvy: CRM systems and marketing automation.
- Confident communicator with strong written and verbal skills.
- Resourceful and independent; prioritize and meet deadlines.
- Willing to travel several times a year for partner events.
🎁 Benefits
- Hybrid work model: remote with in-person collaboration.
- Generous paid time off and comprehensive benefits.
- Opportunities for career growth and stretch assignments.
- Inclusive culture with diversity and inclusion programs.
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