Partner Success Manager

📋 Description

• Build and maintain relationships with senior stakeholders at large accounting firms to maximize value from GustoPro
• Lead onboarding and deliver tailored training aligned to firm workflows
• Travel to partner sites to lead in-person meetings and use on-site tech
• Develop and execute strategies to drive adoption across enterprise accounting firms
• Collaborate on co-branded content, case studies, and resources
• Advise firm leadership on using GustoPro to drive efficiency and growth

🎯 Requirements

• 6+ years in partner management, account management, or customer success with enterprise focus
• 4+ years in a customer-facing role
• 2+ years partnering with sales teams (preferred)
• Willing to travel up to 50% during peak periods and ~25% otherwise
• Strong understanding of the accounting-firm ecosystem, models, and tech needs
• Experience with CRM, analytics, Salesforce, Tableau, and LMS

🎁 Benefits

• Competitive base pay, benefits, and RSU equity
• Total Rewards philosophy guiding compensation
• Hybrid work with 2-3 in-office days for Denver/SF/NY roles
• Offices in Denver, SF, NY; Scottsdale for Symmetry subsidiary
• Equal opportunity employer with accommodations available
• Opportunity to work with AI-powered workflows in daily work