Partner Success Manager

Added
1 hour ago
Type
Full time
Salary
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Related skills

account management cybersecurity sales enablement onboarding training

πŸ“‹ Description

  • Bridge sales and partners for long-term success.
  • Guide onboarding to full operation within 16 days.
  • Support a squad of 7–10 Channel Account Managers.
  • Monitor license deployment and account health to spot issues early.
  • Coordinate with Technical Sales and Support to resolve deployment hurdles.
  • Drive renewal by maximizing value before contracts end.

🎯 Requirements

  • 3+ years in customer success, account coordination, or enablement.
  • Follow processes with high energy on partner calls.
  • Strong organizational skills with multiple moving parts.
  • Collaborative across internal sales and account teams.
  • Driven to hit measurable goals with partner ownership.
  • MSP ecosystem and cybersecurity experience is a plus; basic rollout exposure.

🎁 Benefits

  • 100% remote work environment
  • Generous paid time off for vacation, sick time, and holidays
  • 12 weeks of paid parental leave
  • Medical, dental, and vision benefits plans
  • 401(k) with 5% contribution
  • Life and disability insurance
  • Stock options for all full-time employees
  • One-time $500 home office reimbursement
  • Annual education and professional development allowance
  • $75 USD/month digital reimbursement
  • Access to BetterUp coaching
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