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crm customer success salesforce partner management saasπ Description
- Expand post-sale by building Huntress's first Customer Success team.
- Manage partner relationships to deliver cybersecurity via the Huntress platform.
- Drive expansion, loyalty, renewals, and partner satisfaction.
- Collaborate with sales and marketing to train and empower partners.
π― Requirements
- 2+ years in a partner-facing role (sales or customer success)
- Knowledge of the MSP space; cybersecurity industry a plus
- Experience with Salesforce or similar CRM
- Strong written and verbal communication for customer & partner engagement
- Strong organizational skills in a hyper-growth environment
- Ability to manage multiple priorities and a large book of business
- Ability to execute customer success strategies across all accounts
- Bias to action; deliver tasks efficiently and effectively
π Benefits
- 100% remote work environment
- Generous paid time off including vacation, sick time, and holidays
- 12 weeks of paid parental leave
- Comprehensive medical, dental, and vision benefits
- 401(k) with a 5% contribution
- Stock options for all full-time employees
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