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payments fintech saas platform acquiring📋 Description
- Own proactive post-launch success for a portfolio of strategic partners.
- Build relationships with partner stakeholders; lead post-launch success.
- Coordinate with CAMs to align partner priorities.
- Monitor partner health via product use, support trends, risk indicators.
- Identify friction points and create action plans to improve outcomes.
- Drive adoption of NMI products and best practices.
🎯 Requirements
- 3-5+ years in Partner/Customer Success or strategic account management in FinTech, Payments, or SaaS.
- Strong understanding of payment processing and partner ecosystems (ISVs/ISOs/acquirers).
- Experience managing large, multi-stakeholder partner relationships strategically.
- Proven ability to drive product adoption, improve partner health, and grow revenue.
- Analytical and operational mindset; translate data into action.
- Lead cross-functional coordination across Support, Product, Engineering, Sales.
🎁 Benefits
- Competitive compensation
- Flex PTO Policy
- Health, Dental and Vision Insurance
- Life, ADD, Short-term and Long-term Disability insurance
- 401k matching up to 4% after two months of service
- Flexible Spending Account
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