Related skills
gtm customer success saas cross-functional collaboration solution consulting📋 Description
- Own the partner relationships and enablement program with Cresta.
- Be the platform expert for technology and solution partners.
- Develop partner success plans and maturity roadmaps.
- Design onboarding and enablement to position and sell Cresta solutions.
- Collaborate cross-functionally with Product, PS, Sales, and Enablement.
- Act as trusted advisor to partners to scale Cresta practice.
🎯 Requirements
- 10+ years in partner-related customer-facing roles.
- 5+ years in the Contact Center space.
- Experience with ISV, SI, and BPO partners in SaaS/enterprise tech.
- Ability to translate business requirements into technical solutions.
- Proven cross-functional collaboration with Sales, Product, and Engineering.
- Excellent communication and project management skills.
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