Partner Operations Manager

Added
20 minutes ago
Type
Full time
Salary
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πŸ“‹ Description

  • Own partner operations workflows across onboarding, reporting, payments, and ongoing support.
  • Partner with Account Management to support health, retention, and expansion.
  • Coordinate with Product, Engineering, Marketing, and Legal to resolve issues and launch initiatives.
  • Maintain accurate partner docs and playbooks to support scale.
  • Identify opportunities to improve efficiency via process optimization, automation, and tooling.
  • Execute end-of-month book reporting to ensure timely partner payments.

🎯 Requirements

  • 4+ years in operations, partner ops, or program management.
  • Advanced proficiency with Excel/Google Sheets for data analysis.
  • Experience managing multiple workflows or projects in a fast-paced environment.
  • Ability to own end-to-end processes with accountability.
  • Experience with recurring reporting, reconciliation, or close processes.
  • Experience supporting partner or vendor programs in tech or financial services.

🎁 Benefits

  • Generous 401(k) with Upstart matching.
  • Employee Stock Purchase Plan (ESPP) with discounted stock options.
  • Medical, dental, and vision coverage with Upstart covering 90–100%.
  • Health Savings Account contributions.
  • Paid time off, sick time, and company holidays.
  • Paid family and parental leave.
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