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crm sales onboarding isv sla📋 Description
- Communicate with partners to set expectations with Shift4
- Assist onboarding of integrated merchants and guide through the sales process
- Manage partner emails and inbound calls, providing timely guidance
- Support partner pipeline across verticals with queries and processes
- Ensure updates are shared with partners and logged in CRM
🎯 Requirements
- 3+ years of payments experience or equivalent
- Strong understanding of CRMs and resolution processes
- Able to work independently and in a team
- Strong organizational and communication skills
🎁 Benefits
- Equal opportunity employer; non-discrimination in hiring.
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