Related skills
crm payments stakeholder management isv sla๐ Description
- Support new sales partners and ISVs with Shift4 value proposition
- Guide ISV partners through end-to-end sales process
- Introduce partners to tools, resources, products for merchants in target regions
- Help partners become proficient with relevant engagement platforms
- Coordinate with internal teams to manage partner queries and escalations
- Ensure issues are resolved within SLA
๐ฏ Requirements
- A minimum of 3 years of payments experience is desired or equivalent
- Strong understanding of company CRMs and resolution processes
- Demonstrated ability to work independently and on a team
- Strong organizational and communication skills
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