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customer support operational planning top secret clearance jwics classified networks📋 Description
- Own the full customer relationship from users to Generals/Admirals.
- Rapidly expand product usage to ~100% of staff workflows.
- Win renewals and expansion so customers stay with Onebrief.
- Clearly communicate user needs to the product team.
- Instill the Onebrief brand image and expand to Allies/Partners.
- Collaborate with teams to ensure success.
🎯 Requirements
- Top Secret clearance with eligibility for SCI and access to DOD facilities.
- In-person in Camp Humphreys, South Korea.
- Proven experience leading operational planning in military contexts (multi-star HQ preferred).
- Advanced military education: Command and Staff, Advanced Military Studies.
- Familiar with major military planning exercises and software deployment on classified networks.
- Experience in customer support (face-to-face and remote) with product teams.
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